To stay updated on restocks and product availability, we recommend subscribing to our newsletter and following our social media channels. These platforms provide real-time updates, ensuring you never miss out on your favorite items.

For these instances it could be caused by the manufacturers or shipping delay. At times the manufacturers may encounter a delay from shortage of certain components and will have to delay the street release date, we do try to notify everyone of any adjustments. For shipping delays, couriers can get backed up during the holiday seasons or Japanese products can get caught up at customs.

Yes! All of our products that we sell are authentic. We work with authorized distributors for English products and for Japanese products we have long-term suppliers that we have vetted to ensure the authenticity of the products.

We are currently online only. With no storefront we're able to reduce overhead cost and provide you with more competitive pricing. We do offer local pick up in a public area and we are located in Jersey Village, TX. With enough scheduling we are available Monday - Friday 9a - 7p.

We do! We have sold over 10,000+ items on TikTok Shop and have over 1,000+ reviews! Visit our TikTok Shop: https://www.tiktok.com/@spoilsandloot

Our business hours are Monday - Friday, 9 AM - 7 PM Central. Inquiries can take up to two business days. Best way to contact us is through our email spoilsandloot@gmail.com.

Please do not mix preorder with in stock items if you cannot wait until release date of the preorder item(s) as we ship your order in full.

Please note that any case size orders does not guarantee a case unless stated. We also do not double box cases unless the box is in not "durable" box fit to be shipped in.